We strive to educate parents and kids about how to appropriately safeguard their privacy when using our Site. We are committed to complying with the Children’s Online Privacy Protection Act of 1998 (“COPPA”), which requires us to inform parents and legal guardians about our information collection and use practices. We urge kids to check with their parents before entering information through our Site, and we recommend that parents discuss with their kids restrictions regarding the online release of personal information to anyone they don’t know.
WHAT WE COLLECT
We get information about you in a range of ways.
Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, IP address, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.
Cookies. We log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.
USE OF PERSONAL INFORMATION
We use your personal information to:
- operate, maintain, and improve our Site, products, and services
- protect, investigate, and deter against fraudulent, unauthorized, or illegal activity
- generate user history and data on your participation in activities through the Site
- generate statistics on usage of the Site
SHARING OF PERSONAL INFORMATION
We may share personal information as follows:
- We may share personal information for legal, protection, and safety purposes.
- We may share information to comply with laws.
- We may share information to respond to lawful requests and legal processes.
- We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
- We may share information with those who need it to do work for us such as maintenance, security services, fulfilling orders, improving the Neotelly Site and services.
We may also share aggregated and/or anonymized data with others for their own uses.
Click here to learn more about Google’s practices
Click here to learn how to opt-out of Google’s information collection practices
EUROPEAN ECONOMIC AREA
Residents of the European Economic Area (“EEA”), can exercise certain data subject rights available to them under applicable data protection laws. We will comply with requests to exercise these rights in accordance with applicable law. Please note that in some circumstances, we may need to keep processing your information for certain legitimate interests or to comply with a legal obligation. If these rights apply to you, they may permit you to request that we:
- Provide you a copy of certain personal information we hold
- Correct any personal information that is incorrect or complete information that is incomplete
- Erase certain personal information we hold
- Prevent the processing of your personal information for direct marketing purposes
- Restrict the way that we process and disclose specific personal information about you
- Transfer your data to another organization
- Revoke consent that you previously provided for processing
In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.
To make a request, please contact us at email found below.
IF YOU ARE UNDER 13 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE SITE AT ANY TIME OR IN ANY MANNER.
Neotelly does not knowingly collect or maintain personal information (as defined by COPPA) from persons under 13 years-of-age. If Neotelly learns that personal information of persons under 13 has been collected on or through the Site, Neotelly will take appropriate steps to delete this information.
Please contact Neotelly at the email below if you believe we have collected information on your child.
For residents of the EEA, where processing of personal information is based on consent, Neotelly will not knowingly engage in that processing for users under the age of consent established by applicable data protection law. If we learn that we are engaged in that processing with such users, we will halt such processing and will take reasonable measures to promptly remove applicable information from our records.
INFORMATION CHOICES AND CHANGES
You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
The Site may link to third-party websites or services. The privacy practices of those third parties are not governed by this Policy and we are not responsible for the privacy, actions or other practices of any third parties, including Twitch and any social networks. We encourage you to review the privacy policies of these third-party websites and services to understand their practices.
TRANSFER, SECURITY AND RETENTION
We use servers hosted in the United States. We may be transferring your information outside of your region for storage and processing in the United States and around the globe. By using the Site and any affiliates services, you consent to the transfer of your data to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.
We use a variety of security measures to protect your information. However, we cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We keep your personal information for as long as it is required in order to continue to provide services to you, to fulfill the relevant purposes described in this Policy, as may be required (or permitted) by law such as for tax and accounting purposes, or as otherwise communicated to you.
You may also contact us at our address:
506 Grandview Avenue
Ridgewood, New York 11385